OUR REPAIR PROCESS

Trust the Journey: Your Vehicle’s Repair Process at Hall’s Collision

INDEPENDENT – MANUFACTURER CERTIFIED – CONSUMER ADVOCATE

Step into a Hassle-Free, Streamlined,
High Quality Repair Process

Hall’s Collision operates as an independent repair facility. This independence allows us to prioritize our relationship with you, the vehicle owner, above everything else. We are not tied to the profit-driven objectives of insurance companies but are solely invested in delivering top-notch, customer-focused repair services. You are our priority, and our procedures and workflows spotlight this commitment.

Repair Process

Precision, quality, and unparalleled service—our commitment at Hall’s Collision.

We initiate the process with a welcoming check-in.

From the moment of check-in, you’re more than just a customer—you’re our partner in this repair journey. Our team prioritizes your needs, ensuring transparency and ease from your very first step.

hall's collision reception
Repair Process - ADAS Diagnostic scanning

Early diagnosis through a pre-scan helps us identify potential issues and plan accordingly.

Our meticulous pre-scan assesses the condition of your vehicle, laying the groundwork for a repair strategy that takes into account even the most minute details.

CREATING THE BLUEPRINT

Featuring a comprehensive damage analysis, your vehicle is evaluated by experienced professionals who decipher complex damage patterns, a task their intensive manufacture-centric training readies them for.

Repair Process - Certified Collision Center
Repair Process - Estimate

We manage the process with the insurance company, waiting for needed approvals on your behalf.

At Hall’s Collision, we are experienced in working with all insurance providers. We await approvals from your insurance company before proceeding forward.

We source and ready all necessary parts before commencing the repair.

We believe in endurance quality, and are committed to protecting your safety and financial well-being. We source only parts that meet manufacturer standards for fit and finish, so that your vehicle stays true to its original quality.

collision repair services mt pleasant nc
Collision Repair

Here, our experts skillfully restore the damaged body to its pre-accident safety and performance.

Our body repair process is an unwavering adherence to original manufacturer standards. Every repaired contour blends in with the manufacturer’s blueprint, ensuring the preservation of your vehicle’s integrity.

We restore your vehicle’s finish with OEM approved paint products and refinishing procedures.

With precision color matching and skilled refinish application, we restore your vehicle’s appearance to its original brilliance, proving there’s beauty in resilience.

automotive paint repair and refinishing
bumper repair services

Following manufacturer repair procedures, we assemble the vehicle to ensure everything fits perfectly.

As a manufacturer certified collision center for a wide range of automotive brands, with decades of expertise in all makes and models, we know how to fully restore your vehicle in the assembly process.

We perform a post-scan to confirm all issues are duly addressed.

Upon assembly, the reformed vehicle undergoes a robust post-scan. This final control measure ensures flawless integration and function.

pre and post scan services
collision-repair-services

If needed, we manage additional required services.

For specialized work, our trusted partners contribute their nuanced expertise, thereby ensuring the Hall’s Collision stamp of quality permeates every aspect of the repair.

Detailing ensures your vehicle returns to you in pristine condition.

It’s in the details where the essence lives. Our zeal for perfection is reflected in our exacting detailing service, which polishes the vehicle towards a showroom shine.

auto detailing services
hall's body shop auto body collision repair

Before we hand over your vehicle, we conduct a final quality control check, ensuring every repair detail meets our stringent standards.

Before making its way back to you, the vehicle must pass our comprehensive Quality Control review. This diligent final inspection reinforces our promise—a lifetime warranty on workmanship and paint.

Independent. Dedicated. Exceptional. That’s the Hall’s Collision Promise.

Born in 1970, Hall’s Collision embodies more than four decades of unwavering commitment to vehicle owners. As an independent, manufacturer-certified collision repair facility, we focus on delivering excellent customer service while offering comprehensive collaborative solutions. Advocating for the vehicle owner, ensuring top-quality repair, and championing genuine OEM parts – that’s our promise to you.

When you entrust your vehicle to Hall’s Collision, you sign up for a seamless, high-quality repair process. We ensure your vehicle comes back to you rejuvenated, radiating pre-collision safety, performance, and appeal. And while your vehicle undergoes a transformation in the hands of our expert team, you experience the convenience and peace of mind that define our customer service ethos.

With Hall’s Collision, you’re not just getting a repair; you’re getting a commitment to excellence that lasts a lifetime.

Hall's Collision
HALL’S COLLISION

4951 Barrier Store Rd
Mt. Pleasant, NC 28124

(704) 436-2058

Mon – Thurs 8:00 am – 5:30 pm
Fri – Sun Closed

Mon – Thurs:
8:00am – 5:30pm

Fri – Sun: Closed

CONTACT US

    Preferred Appointment Date:

    These guys are great! ! Always get top notch, fast, friendly service here & making appointments convienent to my schedule is easy!
    Angela Dobson

    These guys did a fantastic job repairing my car! Kept me informed of everything and are great people to work with. Everyone needs to bring their cars here!

    Hillary Brooks
    My husband and I highly recommend Hall’s! We trust their work. We wouldn’t take our vehicles anywhere else! Thanks Matt and Team!
    Hillary Brooks